2019 Leadership Institute

June 20 - 21, 2019
Orlando, Florida

View the Agenda

Managing Up, Down and Across
Your Campus

June 20-21
Orlando, Florida

If you’re a marketing or communications manager at a two-year community or technical college – or aspiring to be – you need to manage relationships at many levels, including your college CEO, fellow departmental managers across campus, and those you directly supervise. Knowing how to manage up, across and down is essential to success. And even though it can often feel like a juggling act, if you know how to formally and informally develop and nurture these relationships, you can quickly become a “star” in your organization while establishing your department as the go-to place on campus for all things related to marketing and communication.

NCMPR’s newly rebranded Leadership Institute is designed for first-time managers, middle-managers looking to move up the ranks or seasoned professionals wanting to advance their leadership skills. At the conclusion of this one-and-a-half-day intensive workshop, you’ll be better equipped to:

  • Work more closely with your president or CEO to share critical feedback and engage in meaningful conversations to guide important decisions about advancing your college.
  • Collaborate and partner with peers and other departmental managers across campus.
  • Build a stronger, well-functioning team of direct reports.
  • Communicate effectively up, down and across your institution.

You'll also receive a CERTIFICATE OF COMPLETION to include in your personnel file and boost your professional profile.


Fee: $450 NCMPR Members

The fee includes all workshop materials, breakfast and lunch on Thursday and breakfast on Friday. Participants are responsible for their own lodging and transportation.

Not a member? Join NCMPR.

Hotel Accommodations

Rosen Centre Hotel
9840 International Drive
Orlando, FL  32819
(407) 996-9840
Visit Website

Room rate: $179 a night, single or double occupancy (plus applicable taxes)

Reservation cutoff: Wednesday, May 29
* This guarantees the group rate but not availability. NCMPR has blocked a limited number of rooms at the group rate, so make your reservation early. If the block sells out before the cutoff date, you may still be able to get a room but the cost may be higher based on availability.

Make Your Hotel Reservation
Or call (800) 204-7234 


Call NCMPR's national office at (505) 349-0500.

About the Presenters

The presenters are two former NCMPR presidents with demonstrated management and leadership expertise in the community college setting.

  • Andrea-Hanstein
  • Andrea Hanstein is director of communications and strategic partnerships with the California Virtual Campus-Online Education Initiative, a collaborative effort among California’s 114 community colleges to increase access and success in online courses. Previously, she spent four years as the director of marketing and public relations for Foothill College in the San Francisco Bay Area and 13 years as the director of campus communications at Fullerton College in Southern California.
  • Heather McDorman is vice president for marketing and student life at St. Charles Community College in Missouri. She oversees the departments of Marketing and Communications (marketing, PR/media relations, website, publications, graphic design, photography/videography, social media), Student Recruitment, and Student Life (student activities, mental health, conduct, disability support services and athletics). In 2019, she celebrated 30 years at the college.

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