COVID-19

The COVID-19 outbreak is impacting community colleges nationwide. Here are quick links to various resources from NCMPR's member colleges -- because there's no better source than our own national network of "co-workers." If you have items you'd like to share with colleagues, please email them to the national office and we'll post immediately. Watch this list grow!

You'll also find resources from marketing and PR experts in the field (many of them specializing in community college communications), news sources and government agencies.

College Resources

MESSAGING FROM COLLEGE LEADERSHIP
Video Message From College President: Anne Arundel Community College (Maryland)
Important Update From the President: Aims Community College (Colorado)
Message From the President, Preparedness and Resources: Cuyahoga Community College (Ohio)
President's Communication to Campus: Lincoln Land Community College (Illinois)
President's Communication to Campus-Preparation and Prevention: Northern Essex Community College (Massachusetts)
President's Communication to Employees: South Louisiana Community College
Communication to College System: Kentucky Community & Technical College System
Resources for College Stakeholders: Portland Community College (Oregon)
A Message From the President About the Stay-at-Home Directive: El Camino College (California)

NEWS UPDATES AND COMMUNICATION
Concise Communication Online: Orange Coast College (California)
Newsroom Updates, Quick Links and Downloadable Fact Sheets: Seattle Central College (Washington)
Updates for Students, Faculty and Staff: Rowan College at Burlington County (New Jersey)
Landing Page for Students, Faculy and Staff With Student Resources: University of Cincinnati-Clermont College (Ohio)
College Emergency Response Team Updates: Cowley College (Kansas)
Landing Page With Updates and FAQs for Students and Employees: Ivy Tech Community College (Indiana)
Central Information Hub With Community Resources: Morton College (Illinois)
Communication to Students, Faculty and Staff: Delgado Community College (Louisiana)

RESOURCES FOR STUDENTS
Resources for Students: Northern Virginia Community College
Staying Connected: Central Ohio Technical College
Empowering Virtual Classroom Success: SUNY Schenectady (New York)

HOMEPAGE ALERTS
Website Homepage Alert: Harper College (Illinois)
Homepage Alert and Campus Closure: Aiken Technical College (South Carolina)

CANCELLATIONS AND CLOSURES
Event Cancellations, Including Commencement: Kellogg Community College (Michigan) 
Classes Suspended, Campus Closure: Community College of Philadelphia (Pennsylvania)
General Information About Spring Break, Travel and Postponed Events: Hinds Community College (Mississippi)

FAQs
Published FAQs: Community College of Baltimore County (Maryland)
FAQs and Updates: Austin Community College (Texas)
FAQs and Important Documents: Delgado Community College (Louisiana)
FAQs for Students: Flathead Valley Community College (Montana)

SCHEDULE CHANGES, MOVING CLASSES ONLINE AND ASSOCIATED RESOURCES
Instructional Transition Plan: Las Positas College (California)
Schedule Changes and Shift to Online Classes: Moraine Valley Community College (Iowa)
Classes Moving Online: St. Charles Community College (Missouri)
Course Continuity Resources: Norwalk Community College (Connecticut)
Student Resources: Maricopa Community Colleges (Arizona)
Guide to Moving Classes Online: Stanford University (California)

VIRTUAL EVENTS/COMMENCEMENTS
Virtual Commencement Online:
San Jose State University School of Information (California)

TRAVEL AND MEETING RESTRICTIONS
Travel and Quarantine Before Returning to Campus: Kentucky Community & Technical College System
Travel and Meeting Restrictions: South Louisiana Community College

PANDEMIC OR INFECTIOUS DISEASE OUTBREAK PLANS
Infectious Disease Outbreak Response Plan-March 2020: Coast Community College District (California)
Pandemic Influenza Plan-Updated February 2020: Chabot-Las Positas Community College District (California)

COVID-19 INFORMATION AND RESOURCES
Comprehensive COVID-19 Resources: Owens Community College (Ohio)
Coronavirus Resource Guide: Del Mar College (Texas)
Comprehensive List of COVID-19 Resources: Kentucky Community & Technical College System
Important Links: South Louisiana Community College
Flyer About Stopping the Spread of Germs: Cuyahoga Community College (Ohio)
Coronavirus Information and Resources: West Georgia Technical College
Coronavirus Information and Resources: College of Western Idaho
Help Stop the Spread: Community Service Video: North Idaho College

Articles and How-To Guides

Ultimate Guide to Live Streaming Events (PDF): Vimeo
Digital Events Playbook: YouTube
Moving Classes Online Now (PDF): The Chronicle of Higher Education
How Faculty Members Can Support Students in Traumatic Times (PDF): The Chronicle of Higher Education
3 Habits Adaptable Leaders Use to Lead Through Uncertainty: EAB
5 Tips to Work From Home: Forbes
College Guide to Surviving COVID-19/Infographic: Temple University/The Hope Center
Getting Virtual Teams Right: Harvard Business Review
Avoiding Communication Fatigue as Coronavirus Separates Workforce: PRSA Blog
4 Ways to Engage Major Donors During the COVID-19 Crisis: The Chronicle of Philanthropy
How to Work Remotely When Your Office Closes for Coronavirus--Or Any Time: EdSurge
Quickstart Template: Streamline Your Campus Crisis Communication Tactics: OHO Interactive
Planning for Coronavirus With Fewer Resources: Inside Higher Ed
Leading Remote Workers: The Coronavirus' Impact on Effective Management: Forbes
COVID-19: Lessons of Past Pandemics Are More Timely Than Ever for Crisis Management: PRSA Blog
Don't Change Your Marketing Strategy During COVID-19: EAB
3 Ways Community Colleges Can Support Students During the Coronavirus Crisis: Education Dive

Other Resources

Guidance for School Settings: Centers for Disease Control and Prevention
Media Briefings: World Health Organization
Protecting Student Privacy: FERPA and the Coronavirus: US Department of Education (March 12, 2020)
Coronavirus Information for Students, Borrowers and Parents: Federal Student Aid, Office of US Department of Education
Live Updates: Insider Higher Ed
Guidance for Interruptions of Study Related to Coronavirus: Office of Postsecondary Education


Brand Guides

Seminole State College (Florida)

Chemeketa Community College (Oregon)

Pennsylvania Highlands Community College (Pennsylvania)

Hagerstown Community College (Maryland)

Temple College (Texas)

Western Nevada College (Nevada)


Communication and Marketing Guidelines

Lincoln Land Community College (Illinois)

Howard Community College (Maryland)


Crisis Communication

Crisis Communication Plan (Orange Coast College, California)

Crisis Communication Plan (Peninsula College, Washington)

How to Handle Threats to a Campus (CC Daily article, 4-20-2018)


Editorial Style Guides

Austin Community College (Texas)

Lone Star College System (Texas)


Social Media

Social Media Accounts Procedure (Howard Community College, MD)

Social Media Best Practices (Central Oregon Community College)

Social Media Guide (Central Oregon Community College)

Social Media Guidelines (Western Nevada College)

Social Media Policy (University of Arkansas Community College-Batesville)

Social Media Policy (University of Hawaii Community Colleges)


Student Success

Supporting Student Success (Oakland Community College Foundation, Michigan)


DACA

Items include official public statements or other informational materials colleges issued to students, staff and constituents in response to the September 2017 announcement to decision to rescind DACA. 

Dallas County Community College District (Texas)
"DCCCD Chancellor Comments on DACA Announcement." Message from Chancellor Dr. Joe May to students and employees.

Los Rios Community College District (California)
"DACA Update from Los Rios Community College District." Includes a letter from the district Chancellor Brian King and the presidents of Cosumnes River College, American River College, Sacramento City College and Folsom Lake College.

Community College of Denver (Colorado)
"What the DACA Announcement Means." Posted on the college's blog, CityHawk Talk.

San Diego Community College District (California)
"SDCCD Chancellor's Statement on the Elimination of DACA." Statement by Dr. Constance M. Carroll, chancellor of the San Diego Community College District. Includes a link to a document, “What Do I Need to Know if the DACA Program Ends?”

Cabrillo College (California)
"Sept. 5, 2017 DACA Update." Includes links to a breakdown of the announcement memo ending DACA and a document with "5 Things to Know About the End of DACA."

Orange Coast College (California)
Website -- resources for students. Includes links, "About the End of DACA" and "Rescission Resources for DACA."

Massachusetts Community Colleges
"A Joint Statement in Support of DACA." Signed by the presidents of 15 community colleges, including Berkshire Community College, Bristol Community College, Middlesex Community College, Bunker Hill Community College, Mt. Wachusett Community College, Cape Cod Community College, North Shore Community College, Greenfield Community College, Northern Essex Community College, Holyoke Community College, Quinsigamond Community College, Massasoit Community College, Roxbury Community College, MassBay Community College and Springfield Technical Community College.

Nevada System of Higher Education
"NSHE Statement on DACA." Message from the state's higher education system, including the state's community colleges -- Western Nevada College, College of Southern Nevada, Truckee Meadows Community College and Great Basin College.

Portland Community College (Oregon)
"A Letter from President Mark Mitsui." Letter addressed to friends, students and colleagues.

California Community Colleges
"Legal Update." Memo from chancellor's office to all California colleges with an update on the rescission of DACA.